How SERVPRO Conventions Benefit the Client

7/10/2019 (Permalink)

The SERVPRO convention allows trusted vendors to set up booths and sell products and equipment to franchisees.

SERVPRO is a national business and a leader in the restoration industry. Every year, SERVPRO holds a convention for their many franchises and vendors. Although it may seem like this convention does not provide value for restoration customer from the outside looking in, there are actually multiple ways the client benefits from this gathering. 

Equipment

SERVPRO franchises are individually owned and operated. Although they all benefit from being under the corporate powerhouse that is SERVPRO, the fact is that some franchises are bigger and have been around longer than others. At the convention, franchisees are able to purchase the latest equipment from trusted vendors at discounted rates. Better and more equipment translate to your local SERVPRO being better equipped to handle your disaster efficiently.

Vehicles

Aside from equipment, franchisees also have access to discounted vehicles during the convention. Locations short on vehicles get maxed out quicker and tend to give jobs away to other locations that may not be as close. Adding to their fleet ensures that franchises can cover more ground in their territories and arrive at jobs faster.

Training

A huge part of the convention are the many classes that franchisees and their management staff can take part in. These classes range in topic and include training to improve the efficiency of office staff and customer service. A business that is run better is a business that is more successful in pleasing its customers.